Exclusive Content:

Facilitating Change in Health and Social Care

Introduction:

Changing of an organization a continuing process of developing and securing future market of an organization has been identified in this assignment. In health and social care context, Change is a common and regular incident which has been contributing to develop care services of an organization. There are several factors including political and legal factors, demographic and cultural factors and technological factors which are impacting on direct and indirect changes of an organization. Such changes also bring many barriers including incorporating changes into existing services, resistance and apathy, human and financial resources, etc. related. changes have been found positively in the organizational context of the Local Action for the Disabled (LAD) which is providing the care organization with better opportunity in disable learning. Strategic planning for managing changes will faster the growth of the care home. measuring performances and efficiency will be benefial for the Local Action for the Disabled (LAD).

factors that drive change in health and social care services

Introduction: In health and social care context, Change is a common and regular incident which has been contributing to develop care services of an organization. There are several factors including political and legal factors, demographic and cultural factors and technological factors which are impacting on direct and indirect changes of an organization. Such changes also bring many barriers including incorporating changes into existing services, resistance and apathy, human and financial resources, etc. related   key factors that drive change in health and social care services as applied to the case scenario.   The Local Action for the Disabled (LAD) is going to be changed residential care provision to independent and supported a community-based living for the residents (LAD, 2009). Denise is a manager here. This case scenario will be discussed to explain key factors that drive change in health and social care context. Explain different factors related to change initially we can recommend the definition of change noted by Fish (2016) is, ” change is a certain situation or incident which is happened because of many reasons and factors.”   Change management: Change management indicates to a management process which indicates helps to adapt to a changed situation or incident by an individual or organization. Change Factors: Different elements that impacts a specific situations or incident to be changed are considered as change. Change driving key factors in health and social care context of the ‘Local Action for the Disabled (LAD) ’ Political and legal factors:  In our health and social care organisation like the local Action for the Disabled (LAD) several types of political and legal factors impacting different corners. Among the current and existing legislation are very important. In this regards, NHS and Community Care Act 1990, health act 2016, care act 2014, health and social care act 2012, etc.   Very much important. Changes of government is another important factor which directly impacts on the health and social care organisations. Sometimes political problems create extra Hazard on funding issues of our health and social Care Organisation (Devaney and Outhwaite, 2015). Care Act 2014 that has brought about the biggest changes seen in Adult Social Care for over 60 years. Demographic and cultural factors:  Demographic and cultural factors are also very much importance to call a change in an organisational context. Different types of demographic factors ageing population are one of the most important factors which have been impacting on the given case scenario of Local Action for the Disabled (LAD) (Fish, 2016). Minority ethnic community needs are also crucial tractor in demographic factors which are causing a change in health and social care services. The lifestyle of people also impacts by impacting on the service providing and expenses of a health and social Care Organisation like the Local Action for the Disabled (LAD) (Devaney and Outhwaite, 2015). In the given case scenario, the idea of supported living is scary. And independent lifestyle is impacting on future of the health and social Care context of the Local Action for the Disabled (LAD).   Technological factors: In the given case scenario of the ‘Local Action for the Disabled (LAD) different technological factors are impacting to drive the change of the health and social Care Organisation. Among them, electronic Record Keeping is enhancing the performance and productivity of the organization (Hetherington and Rasheed, 2013). Electronic communicate I have paved the way to ensure a secure, swift and better communication according to needs. Different types of assistive Technologies have made the residential home treat to live independently. Assess the challenges that key factors of change bring to health and social care services. While a health and social Care Organisation like the ‘Local Action for the Disabled (LAD)” is changed, following challenges by key factors of changes. Incorporating changes into existing services: It is one of the most important challenges that change bring in an organisational context in health and social care like the ‘Local Action for the Disabled (LAD)”. In the given case scenario, different stakeholders such as the residence their families and the staff have various views related to the services of ‘Local Action for the Disabled (LAD)” (Capezuti et al., 2014). It is a very big challenge for the local Action for the Disabled (LAD)” to incorporate changes into existing services among care service receivers. Human and financial resources: Another important challenge that may be brought by factors in changes he is lack of human and financial resources. Here in the given scenario the ‘Local Action for the Disabled (LAD)” is trying to be changed into a supported living from a residential care home. In this regards, proper human and financial resources are crucial. Maintaining quality care: While an organisation is changed from one form to another form it is very important to ensure proper quality of services. That’s why key factors of change bring the huge problem of maintaining quality care in our health and social care contexts. Maintaining efficiency and economy: Maintaining efficiency and economy is another important talent that is brought by key factors of change to health and social care services (Andrews, 2017). Here in given case scenario, Denise is the manager of ‘Local Action for the Disabled (LAD)” is working for ensuring efficiency and economy which is considered as a great challenge for the care organisation (Capezuti et al., 2014). Undermining of existing services: Sometimes existing services can be undermined because of change in an organisation of Health and social care. It’s another important and crucial challenge which may destroy the quality of services and image of our health and social care organisation like the ‘Local Action for the Disabled (LAD)” (Andrews, 2017). Planning for future: While a health and social Care Organisation bring a change in an organisational context at the time if it develops future plan adjusting the plan with existing services and goals and objectives of the organisation is another important challenge (Capezuti et al., 2014). Conclusion:  In conclusion, it is clear to us health and social care context, Change is a very crucial incident that is contributing to develop care services of an organization. Here in this report several factors including political and legal factors, demographic and cultural factors and technological factors which are impacting on direct and indirect changes of an organization. Reference Andrews, K. C. (2017) The Paleovation workbook : a daily workbook to reclaim health and vitality. North Charleston, Sc: Paleovation, Llc/[Createspace Independent Publishing Platform. Capezuti, L. et al. (2014) The encyclopedia of elder care : the comprehensive resource on geriatric health and social care. New York: Springer Publishing Company. Devaney, A. and Outhwaite, H. (2015) “Learning resource needs of UK NHS support staff,” Health Information & Libraries Journal, 22(4), pp. 253–261. doi: 10.1111/j.1471-1842.2005.00601.x. Fish, J. (2016) Heterosexism in health and social care. Houndmills, Basingstoke, Hampshire ; New York: Palgrave Macmillan. Hetherington, A. and Rasheed, E. (2013) BTEC health and social care level 2 assessment guide : Unit 1 human lifespan development & Unit 2 health and social care values. London: Hodder Education. LAD: Home (2009) Lad.org.uk. Available at: http://www.lad.org.uk/ (Accessed: January 17, 2019).

Devise a strategy and criteria for measuring recent changes in health and social care as applied to the case scenario

To measure recent changes in health and social care in the organisational context of  Local Action for the Disabled (LAD), here some strategies have been created in the following-

Regulatory inspection:

Hindi health and social care context the England care quality Commission (CQC) is one of the most important authority who has been conducting different types of inspection for prevention of incidents injuries and illness of care client which are considered as regulatory inspection (Susan Westcott Alessandri, 2015). To measure recent changes in health and social care situation of the  Local Action for the Disabled (LAD), higher authority can examine and identify hazards he in health and social care contexts of the UK.

Organisational systems of quality assurance:

To ensure quality in service providing in the health and social care context of the  Local Action for the Disabled (LAD), the management can take different types of initiatives which will help the organisation to ensure better services in a changed situation (Havnes and Stensaker, 2016).

Feedback and comment:

Providing feedback and common another important way of measuring recent changes in the organisational context of  Local Action for the Disabled (LAD). It helps the management to identify the satisfaction level of Clients, care workers, professionals and employees.

Self evaluation:

 In an organisational context like the  Local Action for the Disabled (LAD), self evaluation of the employees related to their job role or responsibilities to the clients is another important way to measure changes (Granite, 2017). The care quality Commission should be provided for self development and activities report to assure better health condition of clients.

Impact of recent changes on  Local Action for the Disabled (LAD) and staffs

Organisation of services:

 After 12 of closing the residential homes, the supported accommodation in the community is working very well because of proper organisation of services for client (Saniye Dedeoğlu and Elveren, 2012). Now clients are provided required supposed to live independently.

Effect on Front line staff:

Use change of residential home to supported to supported accommodation in the community has greatly impacted on the Front line staff of the care home. It has developed it skills and knowledge of stars.

Effects on Service Delivery:

 Since,  Local Action for the Disabled (LAD) the is working with clients by providing independent lifestyle service quality of the care home has been enormously developed (Havnes and Stensaker, 2016). The care workers have divided their responsibilities according to community based on disease type and support. As a result service quality has greatly developed.

Measure the impact of recent changes on health and social care services against set criteria as applied to the case scenario

Meeting National objectives:

Since the  Local Action for the Disabled (LAD)  he is working for people with learning disabilities and now changed into supported living, it has greatly helping people with learning disabilities which is increasing national literacy rate. Providing required information and training is another important assistance two national objectives of eradication of illiteracy (Granite, 2017).

Benefits for users of Health and social care:

 Actions and activities of the  Local Action for the Disabled (LAD) are also helping users of Health and social care. Since people with learning disability are searching for such an organisation to be skilled, they are getting required support to develop their self.

Measures of quality of life:

Initiatives of the  Local Action for the Disabled (LAD) has greatly impacted on measuring the quality of life. It has also developed perception of life related to learning. Now people believe that learning is a basic right not only for healthy people but also for disables.

Benefits for organisations and partnerships:

 The  Local Action for the Disabled (LAD)  he is working in community by developing relationships with different types of authorities including care quality commission and national Health and social care  all of these are three keys are also benefited with this changes (Saniye Dedeoğlu and Elveren, 2012). This change has developed mutual relationship and understanding among these organisations or authorities.

Providing targeted and efficient services:

 The change in the organisational context of Local Action for the Disabled (LAD) is helping to ensure required services appropriately among users. How people are getting more opportunity to be self sufficient and they are using required support. As a result users are becoming well very soon and achieving required knowledge.

Improvement in recruitment on the scales of staff:

This change has brought about a Revolutionary development in the recruitment and the skills of a staffs. After Evil thing as a supported living organisation the Local Action for the Disabled (LAD) is continuously working to develop the skills of it’s staffs (Granite, 2017).

overall impact of recent changes in health and social care

Recent changes in Local Action for the Disabled (LAD) has greatly impacted on different stages of the organisation that has been evaluated in the following-

Impact on the organisation

the Local Action for the Disabled (LAD) has positively changed and achieve its goal by ensuring proper learning and knowledge for disabled people. It has greatly help in achieving government goals and objectives related to educate people (Atkinson et al., 2015). The NHS and care quality Commission have declared the Local Action for the Disabled (LAD) as a successful organisation for providing learning opportunities among disabled people (Atkinson et al., 2015). Service quality and delivery have greatly developed in the organisational context of the Local Action for the Disabled (LAD). Now it has achieved the recognition of a successful health and social Care Organisation.

Impact of recent change on staff:

Staff of the Local Action for the Disabled (LAD) have been trained with required knowledge and skills. As a result they have been skilled which required information and knowledge. The Front line disk have been developed with required human resources. Measuring and developing of quality of life among the employees or a staff is noticeable.

Impact on service users:

Since the Local Action for the Disabled  is providing (LAD) community services among disable people (Hu, 2014). It has achieved the recognition of a successful organisation by NHS and care quality Commission. Service users are not trusting more than before to be educated although they are disabled.

Propose appropriate service responses to recent changes in health and social care services

To ensure proper benefits of changes in health and social care services of an organisation some appropriate responses can be beneficial. In the case scenario of Local Action for the Disabled (LAD) some appropriate service responses including interviews, suggestion boxes, feedback, debate, waiting times, admissions, discharge, referrals etc. have been proposed in the following-

Interviews:

According to Tidd and Hull (2017), ” an interview is a conversation of asking and answering questions between two parties.” v care uses and staffs of the  Local Action for the Disabled (LAD) can be asked which several questions related to service providing and receiving.

Suggestion boxes:

 Sometimes care users cannot is there opinion in interviews. In such incidents, the care users can provide your opinion related to services by using suggestion boxes (Macmillan, 2018). Suggestion boxes can be beneficial to provide required suggestions and information for all employees of the  Local Action for the Disabled (LAD).

Feedback and comment:

Providing feedback and common another important way of measuring recent changes in the organisational context of  Local Action for the Disabled (LAD). It helps the management to identify the satisfaction level of Clients, care workers, professionals and employees.

 Debate: Arranging several debating programs related to services and performance of staff of Local Action for the Disabled (LAD) is another important way to a appropriate service response. Can also be beneficial to identify faults, problems, errors, required development, etc. Changes in policy and working procedures can be identified by such debate competitions.

Involvement of uses of Health and social care services: Ensuring proper environment of Health and social care uses in all activities is another important way of ensuring benefits of changes in the organisational context of  Local Action for the Disabled (LAD)

key principles of change management using either Kotter’s eights step to successful change

In Change management different types of principles are utilised according to necessity of case scenario. In the given case scenario of Local Action for the Disabled (LAD), the cotter’s eight steps change management principles have been applied which is explained in the following-

Service users/clients: In health care centers every user would like to receive the best services that they could ever receive as it’s related to their health (Home Care Lebanon | Home Health Care in Lebanon, 2018). Thus the expectation level always stays high among the users. Such as Alicia Richman in the case has faced poor services and treatment from the care centers including wrong treatment. No patient would expect improper behavior and treatment, unhealthy and non-hygienic ambient in care centers.

Figure 1: Kotter’s eight step change management Source: (Kotter, 2012)

There are certain governmental and lawful figures who impose rules and regulations over the health care organizations. Such actions make the health care centers to maintain quality in the services. There are also some external figures including CQC, health service commissioners and national institutes to take care of the quality in health and social care centers. These organizations make sure that the health care centers are taking care of the hygiene and cleanliness in the centers.

John P Kotter’s Eight steps to successful change management:

Create urgency: Create urgency is the initial phase of John P Kotter’s Eight steps change management principle. In the case scenario of Local Action for the Disabled (LAD) this method is effective. Because the management of the Local Action for the Disabled (LAD) can create urgency for required activities. It will help the management to identify problems and priorities for the Local Action for the Disabled (LAD).

Form a powerful coalition: Creating a powerful qualification is the second part of John P Kotter’s Eight steps. On this stage, the management of an organisation like the Local Action for the Disabled (LAD) create different types of team including staff, management, specialist, professionals, etc. for achieving a specific goal. It helps to provide appropriate services among people.

Create visions: Creating vision is the third part of John P Kotter’s Eight steps which helps an organisation to define specific goals and objectives to achieve. It helps to identify required changes and ensure changes with existing resources. The management of the Local Action for the Disabled (LAD) should define its vision with specific goals and objectives.

Communicate the vision: Communicating with the vision is another important steps of John P Kotter’s Eight steps which helps in ensuring engagement of staffs, managers, users and care authorities.

Empower action: Providing required for running staff IT specialist managers in an organisational context like the Local Action for the Disabled (LAD) is another important stage of the John P Kotter’s Eight steps (Kotter, 2012). Working together managers, staffs, users and care authorities is very important.

Create quick wins: Short term goals and the quick ones are also very important in John P Kotter’s Eight steps which will be tasks related to change or visions (Kotter, 2012). Such goals and objectives will be allocated among staffs by the management to have quick and short time result in achieving organizational goals and objectives

Build on change: Build on changes in another important stage of John P Kotter’s Eight steps change management process. Proper engagement of employees, staff, specialist, care uses, etc. can be effective to ensure proper building on changes.

Make it stick:  The management of the Local Action for the Disabled (LAD) should stick to changes positively which will ensure development and goals achieving for the care organization. Required policies and action should be taken by the management for utilising changes positively.

Explain how changes in health and social care are planned.

Consultation: To make a proper planning of Health and social care change, consultation is very important which indicates to asking related people about changes (Kotter, 2012).

Communication: Communication is another important way to ensure a proper planning in an organisation of compact like the Local Action for the Disabled (LAD). It indicates communicate with vision, objectives, strategies, changes, etc.

 Top-down-bottom-up: In proper communication in an organisational context like the Local Action for the Disabled (LAD) the management will communicate with staffs, professional, employees, etc. Care related people in the organisational context of Local Action for the Disabled (LAD) will also communicate higher class officials for understanding the goals and objectives according to the national goals and objectives.

Management style: In proper planning management style is very important. In the organisational context of Local Action for the Disabled (LAD) different types of leadership style, management style, can be applied (Book, 2009). In this regards informal social system is one of the most important ways to manage changes.

Managing anxiety: In a certain change, anxiety is one of the most important barriers that should be managed by the management and the staffs of the Local Action for the Disabled (LAD).

Staff development needs: Staff development is another important way for creating effective plans. Skilled and expert employees or restart can the potential for achieving organisational goals and objectives of the Local Action for the Disabled (LAD).

Assess how to monitor recent changes in health and social care services as applied to the case scenario.

Recent changes of an organisational context can be easily identified by monitoring the situations. To monitor recent changes in health and social care services as applied to the case scenario of Local Action for the Disabled (LAD, hear some specific ways have been assessed in the following-

Customer /staff satisfaction: Customer satisfaction is another important way to monitor the changes. It shows us how changes are going on. Is the change positive or negative that can be clearly declared and shown buy used for customer satisfaction?

Measuring and monitoring: One of the most important ways to monitor recent changes is the measuring the changes with effective monitoring process. The management of the Local Action for the Disabled (LAD) can monitor performances skills and activities of staffs (Hu, 2014). Learning and achievements of their uses is another important thing to measure and monitor by the management of the Local Action for the Disabled (LAD).

Evaluative research survey: Researchers and survey show us a complete and full picture of an organisational context in health and social care setting. The management of the Local Action for the Disabled (LAD) can easily monitor recent changes by evaluating researchers and surveys.

Measure of efficiency: Cost-benefit, referral rates, and case completion, waiting and response times, etc. indicates to the efficiency rate or level of an organization. These will demonstrate the impact of the changes in the organizational context.

Cost benefit: How the management of the Local Action for the Disabled (LAD) is ensuring cost benefit by providing required services among the customers or users. This will also show how changes are going on.

Conclusion:

In conclusion, changes have been found positively in the organizational context of the LocaAction for the Disabled (LAD) which is providing the care organization with better opportunity in disable learning. Strategic planning for managing changes will faster the growth of the care home. measuring performances and efficiency will be benefial for the Local Action for the Disabled (LAD).

References

Andrews, K. C. (2017) The Paleovation workbook : a daily workbook to reclaim health and vitality. North Charleston, Sc: Paleovation, Llc/[Createspace Independent Publishing Platform.

Atkinson, S. et al. (2015) Intellectual disability in health and social care. London ; New York: Routledge.

Book, W. (2009) Communication. Chicago: World Book, Inc.

Capezuti, L. et al. (2014) The encyclopedia of elder care : the comprehensive resource on geriatric health and social care. New York: Springer Publishing Company.

Devaney, A. and Outhwaite, H. (2015) “Learning resource needs of UK NHS support staff,” Health Information & Libraries Journal, 22(4), pp. 253–261. doi: 10.1111/j.1471-1842.2005.00601.x.

Fish, J. (2016) Heterosexism in health and social care. Houndmills, Basingstoke, Hampshire ; New York: Palgrave Macmillan.

Granite (2017) Self evaluation. Granite Falls: Granite Falls Area Vocational Technical Institute.

Havnes, A. and Stensaker, B. (2016) “Educational development centres: from educational to organisational development?,” Quality Assurance in Education, 14(1), pp. 7–20. doi: 10.1108/09684880610643584.

Hetherington, A. and Rasheed, E. (2013) BTEC health and social care level 2 assessment guide : Unit 1 human lifespan development & Unit 2 health and social care values. London: Hodder Education.

Hu, M. (2014) “The impact of an integrated care service on service users: the service users’ perspective,” Journal of Health Organization and Management, 28(4), pp. 495–510. doi: 10.1108/jhom-04-2012-0074.

Kotter, J. P. (2012) Leading change with a new preface by the author. Boston, Massachusetts Harvard Business Review Press.

LAD: Home (2009) Lad.org.uk. Available at: http://www.lad.org.uk/ (Accessed: January 17, 2019).

Macmillan, K. (2018) A box full of tales : easy ways to share library resources through story boxes. Chicago: American Library Association.

Saniye Dedeoğlu and Elveren, A. Y. (2012) Gender and society in Turkey : the impact of neoliberal policies, political Islam and EU accession. London ; New York: I.B. Tauris.

Susan Westcott Alessandri (2015) Visual identity : promoting and protecting the public face of an organization. Abingdon, Oxon New York, New York Routledge.

Tidd, J. and Hull, F. M. (2017) Service innovation : organizational responses to technological opportunities & market imperatives. London: Imperial College Press.

Latest

Health Needs Assessment

Introduction Health needs assessment is the most important issue which...

Public Health Factors and Health status

Factors Impacting upon Health According to a study shows that...

Learning Process and Key Skills in Academic Career

Introduction The learning process is the sum of some specific...

Personal and Professional Development

Introduction Every individual in their life wants to assess the...

Newsletter

spot_img

Don't miss

Health Needs Assessment

Introduction Health needs assessment is the most important issue which...

Public Health Factors and Health status

Factors Impacting upon Health According to a study shows that...

Learning Process and Key Skills in Academic Career

Introduction The learning process is the sum of some specific...

Personal and Professional Development

Introduction Every individual in their life wants to assess the...

Personal and Professional Skills Development: PEST and SWOT Analysis

Personal PEST Analysis PEST analysis refers to the analysis of...
Hasanul Bannahttps://academiapaper.com
Academic Researcher- Thesis/Dissertation, Essay, Research Paper, Reports
spot_imgspot_img

Health Needs Assessment

Introduction Health needs assessment is the most important issue which is related to the public health work of any particular region of any certain time....

Public Health Factors and Health status

Factors Impacting upon Health According to a study shows that around 20% of the consultations are about social than a medical problem. The environment in...

Learning Process and Key Skills in Academic Career

Introduction The learning process is the sum of some specific components which helps a person to gain the expected results of a certain area or...

LEAVE A REPLY

Please enter your comment!
Please enter your name here